A Former F.B.I. Negotiator and His Tips for Travel - The New York Times

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Need to Defuse Family Squabbles? Learn From an FBI Crisis Negotiator. - The New York Times

3 Customer Acquisition Tactics You'll Learn At Connect '17 From An Ex-FBI Agent

The Negotiators

The psychological trick that can help YOU snag a free hotel upgrade

294 Hostage Negotiator Stock Photos, High-Res Pictures, and Images - Getty Images

Tokens by Rachel O'Dwyer - Audiobook

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